Katem Consulting Partners · Your partner in growth, operations & education

Your potential is already there.Let's unlock it and grow together.

Growth, operations and education support across the medical and dental spaces. We help you build referral networks and market growth plans, organize and deliver accredited education, and put practical AI tools to work. When it's time to expand, we help bring your vision to life with the operating systems and playbooks that keep it all running.

Start with a 30-minute conversation
Based in Chapel Hill, NC · Working with practices nationwide
12 → 100+
Locations supported through national growth
5,000+
Clinicians trained through accredited CE
50+
Field marketing team members trained and supported
20+
Years running and building healthcare practices
01 · Growth strategy

Grow the practice you already have

Is there unrealized potential in your referral market? Do you fully leverage opportunities to promote practice growth? Every referral, every visit and every patient conversation is a marketing opportunity. Together we map your entire referral market, from long-standing partners to providers ready to meet you, and help your team build the habits to grow every relationship week after week.

REF

Referral & provider relations

Strengthen the referral relationships you've already built, and grow new ones.

  • Referral source analysis and scoring
  • Growth plans for every tier of your referral market
  • Provider relations programs, scripts and visit cadence
  • Monthly referral reporting the whole team can read
MKT

Market growth & positioning

Decide together where to grow next and how to stand out there.

  • Market and competitor assessment
  • Service-line and positioning strategy
  • Expansion and new-location growth plans
  • Support for building and coaching your field marketing team
CE

Education & CE programs

Accredited education that deepens loyalty with your referring doctors and staff.

  • ADA CERP and AGD PACE accreditation setup
  • Curriculum, learning objectives and faculty management
  • Study clubs, lecture series and events from 20 to 450 attendees
  • Program ROI tracking
AI

AI-enabled growth tools

Practical AI that gives your team time back for the work only they can do.

  • Referral data analysis and strategy tools
  • Content and course-building workflows
  • Campaign and outreach templates
  • Team training so adoption sticks
02 · Education programs

From idea to event

Have a course, study club or symposium in mind? We partner with you to bring it to life, from the first idea to the last CE certificate, as your full event team or an extra set of hands. For practices, specialty groups and industry partners.

STEP 1

Concept & needs

Shape your idea into a program with a clear audience, format and purpose.

  • Needs assessment and topic selection
  • Format: lecture, hands-on, study club or symposium
  • Budget and timeline
STEP 2

Accreditation & compliance

Make sure every credit you award holds up.

  • ADA CERP and AGD PACE requirements
  • Learning objectives and course descriptions
  • Disclosures, conflict of interest and commercial support
STEP 3

Faculty & content

Find the right speakers and shape content that teaches.

  • Speaker and KOL recruitment
  • Agreements and honoraria
  • Content review and presentation standards
STEP 4

Sponsors & logistics

Manage the moving parts with you so the program stays on budget.

  • Sponsor and exhibitor packages
  • Venue, catering, travel and AV
  • Registration setup and run-of-show
STEP 5

Promotion & registration

Fill the room with the clinicians you want to reach.

  • Invitations, email and referral-partner outreach
  • Registration tracking and reminders
  • Day-of check-in
STEP 6

Delivery & follow-up

Support the day on site, then close the loop together.

  • On-site event management
  • CE certificates and attendance records
  • Evaluations, outcomes and ROI reporting

Partner with us for the full program, or just the steps where you want support.

03 · Start-up Systems

Open it right, run it well

Across healthcare, a few key components decide whether a practice succeeds: systems your team can implement and sustain, the right people in the right roles, a revenue model that pays, and a schedule that runs smoothly. We work alongside your team to strengthen all four, whether you're opening a new location or refining the one you have.

PHASE A · OPEN OR MOVE

New practice build & relocation

  • Site selection, buildout and opening timeline
  • Equipment, vendor and systems setup
  • Relocation planning without losing patients
  • Policies, workflows and service standards
PHASE B · STAFF & CREDENTIAL

Staffing & credentialing

  • Org design, hiring profiles and onboarding
  • Provider credentialing and payer enrollment
  • Payer contracting, fee schedules and cash-pay pricing
  • Training and performance standards
PHASE C · RUN & GET PAID

Daily operations & revenue

  • Scheduling, patient flow and front office
  • Revenue-cycle review and improvement
  • KPI dashboards owners actually read
  • Patient and client experience, retention
PHASE D · SUSTAIN

Systems & sustainment

  • Standard operating procedures your team owns
  • Team training and written playbooks
  • Huddles, scorecards and review rhythms
  • A 90-day check-in to confirm it sticks
How we work

How we work together

Clear, practical plans. We start with what's already working, build alongside your team, and measure progress together.

STEP 1

Assess

We learn your practice: your data, workflows, referral patterns and what's already working. You get a plain-language findings brief.

STEP 2

Design

Together we set priorities, owners and the three metrics that define success.

STEP 3

Build

We build workflows, tools and templates side by side with your team, in the systems you already use.

STEP 4

Prove

A 90-day review against the baseline, with the playbooks your team will keep using.

With you, end to end

From site selection to first patient, and every Monday after.

Who we work with

Specialties we serve

Each specialty has its own payer mix, licensing and patient expectations. You know your specialty best. We bring the operating fundamentals every practice shares and build on the strengths you already have.

Medical

Primary and specialty care, from front desk to hospital coordination.

Dental & oral surgery

General, specialty and multi-site groups, including DSOs.

Physical therapy

Outpatient and sports clinics balancing visit volume, plans of care and payer rules.

Behavioral health

Group practices scaling clinicians, credentialing and in-person plus telehealth care.

Veterinary

Clinics and hospitals with client-pay models, wellness plans and busy front desks.

Eye care

Optometry and ophthalmology offices managing vision and medical billing side by side.

Aesthetics & med spa

Cash-pay practices built on memberships, packages and repeat bookings.

New practice owners

Any specialty, from business plan and buildout to the first full schedule.

About the founder

Kaamala Thorne

Strategy is only useful once it's running on Monday morning.

Kaamala has spent more than 20 years inside healthcare practices, including five years managing a multi-specialty medical practice (primary care, nephrology and pulmonology), more than 15 years as a dental administrator, independent consultant on practice launches, and in national marketing leadership.

Most recently she led education and referral engagement for a national specialty healthcare platform through its growth from 12 practices to 75 practices and more than 100 locations. She built its accredited CE program, built a 35-person field marketing team and trained more than 50 marketers, and created AI tools that cut content build time in half.

Through Katem, she brings that same approach to practices of every size, partnering with your team to design, build and measure what comes next.

ADA CERPAGD PACEPractice launchCredentialingMedical & dental opsAI workflows
Get started

Tell us where you want to grow

We'll reply within one business day to set up a free 30-minute conversation.

Email
kaamala.mcgowan@katemconsultingpartners.com
Phone
617-275-9395
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